| LDR | | 00688nam ac200217 k 4500 |
| 001 | | 000000171702 |
| 005 | | 20140820102750 |
| 007 | | ta |
| 008 | | 060106s2003 ulka 001a eng |
| 020 | |
▼a 1558607587 |
| 040 | |
▼a 247004 |
| 049 | |
▼l M0312794 |
| 056 | |
▼a 325.2 |
| 090 | |
▼a 325.2
▼b H288b |
| 100 | |
▼a Harmon, Paul. |
| 245 | |
▼a Business process change :
▼b a manager's guide to improving, redesigning, and automating processes /
▼d Paul Harmon. |
| 260 | |
▼a Amsterdam:
▼b Morgan Kaufmann,
▼c 2003. |
| 300 | |
▼a xxi, 529 p.:
▼b ill.;
▼c 24 cm. |
| 504 | |
▼a Includes bibliographical references and index |
| 653 | |
▼a Electronic commerce/
▼a Organizational change/
▼a System design |
| 950 | |
▼b \40930 |