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020 ▼a 9780814437612 ▼q (electronic bk.)
020 ▼a 0814437613 ▼q (electronic bk.)
020 ▼z 9780814437605
020 ▼z 0814437605
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037 ▼a 960673 ▼b MIL
037 ▼a BCE2430F-09E3-467A-BF81-C94E54727B4F ▼b OverDrive, Inc. ▼n http://www.overdrive.com
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08204 ▼a 658.3/045 ▼2 23
1001 ▼a Willett, Alan, ▼e author.
24510 ▼a Leading the unleadable : ▼b how to manage mavericks, cynics, divas and other difficult people/ ▼c by Alan Willett.
264 1 ▼a New York, NY : ▼b AMACOM, ▼c [2016]
300 ▼a 1 online resource.
336 ▼a text ▼b txt ▼2 rdacontent
337 ▼a computer ▼b c ▼2 rdamedia
338 ▼a online resource ▼b cr ▼2 rdacarrier
5050 ▼a Cover; CONTENTS; PREFACE; PART 1 THE CALL TO EXCEPTIONAL LEADERSHIP; 1. The Leadership Crisis Point; 2. Accept the Call of Exceptional Leadership; 3. The Mindset to Lead the Unleadable; PART 2 THE LEADER IN ACTION: SPOTTING TROUBLE, DEALING WITH TROUBLE; 4. Fine-Tune Your Radar for Trouble; 5. Take Action: Transforming the Troublesome; 6. Follow Through: A Bridge to Enduring Improvement; 7. Decision Time: Remove or Improve?; PART 3 THE LEADER IN ACTION: PREVENTING TROUBLE; 8. The Need for Mountains; 9. Set Expectations of Excellence; 10. Expecting Excellence Every Day.
5058 ▼a 11. Exceptional Starts Lead to Exceptional ResultsPART 4 LEADING LEADERS; 12. Lead Leaders: Growing Proven Ability; 13. Leader, Lead Thyself: Exceptional Self-Leadership; 14. Closing Notes on Transforming the Troublesome to the Tremendous; INDEX.
520 ▼a Whether it comes from direct reports or people above, outbursts, irrational demands, griping, and other disruptions need to be dealt with-and it's your responsibility to do it. Leading the Unleadable turns this dreaded chore into a straight forward process that gently, yet effectively, improves behaviors. Written by an insider in the tech industry, where personality issues routinely wreck projects, the book reveals a core truth: most people actually want to contribute results, not cause headaches. Once you realize the potential for change, the book's simple steps, examples, and scripts explain.
5880 ▼a Print version record.
590 ▼a eBooks on EBSCOhost ▼b All EBSCO eBooks
650 0 ▼a Leadership.
650 0 ▼a Problem employees.
650 0 ▼a Interpersonal conflict.
650 0 ▼a Conflict management.
650 0 ▼a Management.
650 2 ▼a Leadership.
650 2 ▼a Personnel Management.
650 2 ▼a Interprofessional Relations.
650 7 ▼a BUSINESS & ECONOMICS ▼x Industrial Management. ▼2 bisacsh
650 7 ▼a BUSINESS & ECONOMICS ▼x Management. ▼2 bisacsh
650 7 ▼a BUSINESS & ECONOMICS ▼x Management Science. ▼2 bisacsh
650 7 ▼a BUSINESS & ECONOMICS ▼x Organizational Behavior. ▼2 bisacsh
650 7 ▼a Conflict management. ▼2 fast ▼0 (OCoLC)fst00874778
650 7 ▼a Interpersonal conflict. ▼2 fast ▼0 (OCoLC)fst00977374
650 7 ▼a Leadership. ▼2 fast ▼0 (OCoLC)fst00994701
650 7 ▼a Management. ▼2 fast ▼0 (OCoLC)fst01007141
650 7 ▼a Problem employees. ▼2 fast ▼0 (OCoLC)fst01077874
655 4 ▼a Electronic books.
77608 ▼i Print version: ▼a Willett, Alan. ▼t Leading the unleadable. ▼d New York, NY : AMACOM, [2016] ▼z 9780814437605 ▼w (DLC) 2016017277 ▼w (OCoLC)951760540
85640 ▼u http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=1259562
938 ▼a EBL - Ebook Library ▼b EBLB ▼n EBL4568640
938 ▼a EBSCOhost ▼b EBSC ▼n 1259562
938 ▼a ProQuest MyiLibrary Digital eBook Collection ▼b IDEB ▼n cis35006042
938 ▼a YBP Library Services ▼b YANK ▼n 13212713
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