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008170725s2017 enka ob 001 0 eng
010 ▼a 2017035672
020 ▼a 9780749480899 ▼q electronic book
020 ▼a 0749480890 ▼q electronic book
020 ▼z 9780749480882 ▼q alkaline paper
035 ▼a (OCoLC)995162638
040 ▼a DLC ▼b eng ▼e rda ▼c DLC ▼d OCLCO ▼d N$T ▼d IDEBK ▼d YDX ▼d EBLCP ▼d OCLCF ▼d YDX ▼d OCLCO ▼d COO ▼d 247004
042 ▼a pcc
05014 ▼a HD42 ▼b .L53 2017
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08200 ▼a 658.4/053 ▼2 23
1001 ▼a Liddle, David ▼c (Mediator), ▼e author.
24510 ▼a Managing conflict : ▼b a practical guide to resolution in the workplace/ ▼c David Liddle.
264 1 ▼a London, United Kingdom ; ▼a New York, NY, USA : ▼b Kogan Page Limited, ▼c [2017]
300 ▼a 1 online resource (xiv, 306 pages).
336 ▼a text ▼b txt ▼2 rdacontent
337 ▼a computer ▼b c ▼2 rdamedia
338 ▼a online resource ▼b cr ▼2 rdacarrier
504 ▼a Includes bibliographical references and index.
5050 ▼a Acknowledgements -- Introduction -- Putting conflict into context -- What's wrong with contemporary conflict management and what can organizations do about it? -- The lifecycle of a conflict : how and why conflicts escalate -- The causes and the sources of dysfunctional conflict -- Managing conflict : a legal perspective -- A practical guide to managing conflict -- Measuring the costs of conflict -- The psychology of conflict and conflict management -- The resolution spectrum -- Developing a resolution policy to replace your traditional grievance procedure -- Mediation. an in-depth analysis -- How to develop an internal mediation scheme -- Tackling bullying and harassment : from process to people -- Total conflict management : a whole-systems approach for preventing and resolving conflict -- Managing workplace and employment disputes. an international perspective -- Resolution resources -- A quick conflict health check -- Glossary -- Index.
520 ▼a Resolve and prevent conflict in the workplace with this essential guide for HR professionals.
588 ▼a Description based on online resource; title from digital title page (viewed on October 27, 2017).
590 ▼a eBooks on EBSCOhost ▼b All EBSCO eBooks
650 0 ▼a Conflict management.
650 0 ▼a Interpersonal conflict ▼x Prevention.
650 0 ▼a Personnel management.
650 7 ▼a BUSINESS & ECONOMICS / Industrial Management. ▼2 bisacsh
650 7 ▼a BUSINESS & ECONOMICS / Management. ▼2 bisacsh
650 7 ▼a BUSINESS & ECONOMICS / Management Science. ▼2 bisacsh
650 7 ▼a BUSINESS & ECONOMICS / Organizational Behavior. ▼2 bisacsh
650 7 ▼a Conflict management. ▼2 fast ▼0 (OCoLC)fst00874778
650 7 ▼a Interpersonal conflict ▼x Prevention. ▼2 fast ▼0 (OCoLC)fst00977380
650 7 ▼a Personnel management. ▼2 fast ▼0 (OCoLC)fst01058797
655 4 ▼a Electronic books.
77608 ▼i Print version: ▼a Liddle, David (Mediator) author. ▼t Managing conflict ▼b 1st Edition. ▼d New York : Kogan Page Ltd, [2017] ▼z 9780749480882 ▼w (DLC) 2017027712
85640 ▼u http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=1584649
938 ▼a EBSCOhost ▼b EBSC ▼n 1584649
938 ▼a ProQuest MyiLibrary Digital eBook Collection ▼b IDEB ▼n cis37358674
938 ▼a YBP Library Services ▼b YANK ▼n 14774037
938 ▼a EBL - Ebook Library ▼b EBLB ▼n EBL4987675
990 ▼a ***1012033
994 ▼a 92 ▼b KRDHU