| LDR | | 02719nam u200553 4500 |
| 001 | | 000000418794 |
| 005 | | 20190215163145 |
| 008 | | 181129s2015 |||||||||||||||||c||eng d |
| 020 | |
▼a 9780438052307 |
| 035 | |
▼a (MiAaPQ)AAI10867782 |
| 035 | |
▼a (MiAaPQ)OhioLINK:osu1448966548 |
| 040 | |
▼a MiAaPQ
▼c MiAaPQ
▼d 247004 |
| 082 | 0 |
▼a 362 |
| 100 | 1 |
▼a Wilks, Chrisanne. |
| 245 | 10 |
▼a Factors Associated with Client Satisfaction at Community-Based Mental Health Agencies in Ohio. |
| 260 | |
▼a [S.l.]:
▼b The Ohio State University.,
▼c 2015. |
| 260 | 1 |
▼a Ann Arbor:
▼b ProQuest Dissertations & Theses,
▼c 2015. |
| 300 | |
▼a 216 p. |
| 500 | |
▼a Source: Dissertation Abstracts International, Volume: 79-10(E), Section: B. |
| 500 | |
▼a Adviser: Allard Dembe. |
| 502 | 1 |
▼a Thesis (Ph.D.)--The Ohio State University, 2015. |
| 520 | |
▼a Objectives: This research examines client, case manager, and agency factors including funding, that are associated with client satisfaction at community-based mental health agencies (CMHAs) in Ohio. There were three specific research objectives. |
| 520 | |
▼a Methods: A cross sectional survey-based study was completed using three questionnaires administered to agency administrators (N=38), clients (N=338), and case managers (N=185) at CMHAs in Ohio. The independent variables and cofactors examined in |
| 520 | |
▼a Results: All respondent agencies (N=38) report collecting client satisfaction data and using data to improve services. Agency characteristics including size, location, and years providing services were not associated with whether agencies consid |
| 520 | |
▼a Conclusion: Variables that are most closely related to clients' perspectives and outlook seem to have the most influence on client satisfaction scores when compared to agency-related and funding related variables. Agencies may improve client sat |
| 590 | |
▼a School code: 0168. |
| 650 | 4 |
▼a Mental health. |
| 650 | 4 |
▼a Health care management. |
| 650 | 4 |
▼a Health sciences. |
| 650 | 4 |
▼a Public health. |
| 650 | 4 |
▼a Public policy. |
| 650 | 4 |
▼a Public health education. |
| 650 | 4 |
▼a Social work. |
| 690 | |
▼a 0347 |
| 690 | |
▼a 0769 |
| 690 | |
▼a 0566 |
| 690 | |
▼a 0573 |
| 690 | |
▼a 0630 |
| 690 | |
▼a 0500 |
| 690 | |
▼a 0452 |
| 710 | 20 |
▼a The Ohio State University.
▼b Health Services Management and Policy. |
| 773 | 0 |
▼t Dissertation Abstracts International
▼g 79-10B(E). |
| 773 | |
▼t Dissertation Abstract International |
| 790 | |
▼a 0168 |
| 791 | |
▼a Ph.D. |
| 792 | |
▼a 2015 |
| 793 | |
▼a English |
| 856 | 40 |
▼u http://www.riss.kr/pdu/ddodLink.do?id=T15000176
▼n KERIS
▼z 이 자료의 원문은 한국교육학술정보원에서 제공합니다. |
| 980 | |
▼a 201812
▼f 2019 |
| 990 | |
▼a ***1012033 |