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020 ▼a 9780438097384
035 ▼a (MiAaPQ)AAI10891775
035 ▼a (MiAaPQ)OhioLINK:osu1512081144592171
040 ▼a MiAaPQ ▼c MiAaPQ ▼d 247004
0820 ▼a 384
1001 ▼a Yao, Kanako.
24510 ▼a Effectiveness of EXCUSES in Japanese Business Context: Accounts as Conflict-Management Strategies.
260 ▼a [S.l.]: ▼b The Ohio State University., ▼c 2017.
260 1 ▼a Ann Arbor: ▼b ProQuest Dissertations & Theses, ▼c 2017.
300 ▼a 192 p.
500 ▼a Source: Dissertation Abstracts International, Volume: 79-10(E), Section: A.
500 ▼a Adviser: Mari Noda.
5021 ▼a Thesis (Ph.D.)--The Ohio State University, 2017.
520 ▼a This study examines the effectiveness of EXCUSES implemented in a Japanese business context and reveals the kind of situations where EXCUSES are perceived negatively. EXCUSES are one type of remedial strategies called accounts. The goal of this
520 ▼a Interviews and role-plays were conducted in this study. Data were collected from two separate sets of participants, twenty participants in interviews and six participants in role-plays. The present study finds that the effectiveness of EXCUSES d
590 ▼a School code: 0168.
650 4 ▼a Communication.
650 4 ▼a Business administration.
690 ▼a 0459
690 ▼a 0310
71020 ▼a The Ohio State University. ▼b East Asian Languages and Literatures.
7730 ▼t Dissertation Abstracts International ▼g 79-10A(E).
773 ▼t Dissertation Abstract International
790 ▼a 0168
791 ▼a Ph.D.
792 ▼a 2017
793 ▼a English
85640 ▼u http://www.riss.kr/pdu/ddodLink.do?id=T15000271 ▼n KERIS ▼z 이 자료의 원문은 한국교육학술정보원에서 제공합니다.
980 ▼a 201812 ▼f 2019
990 ▼a ***1012033