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LDR00000nam u2200205 4500
001000000435251
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008200131s2019 ||||||||||||||||| ||eng d
020 ▼a 9781088337493
035 ▼a (MiAaPQ)AAI27603242
035 ▼a (MiAaPQ)0799vireo1501Yabe
040 ▼a MiAaPQ ▼c MiAaPQ ▼d 247004
0820 ▼a 614
1001 ▼a Yabe, Manako.
24510 ▼a Healthcare Providers' and Deaf Patients' Perspectives on Video Remote Interpreting: A Mixed Methods Study.
260 ▼a [S.l.]: ▼b University of Illinois at Chicago., ▼c 2019.
260 1 ▼a Ann Arbor: ▼b ProQuest Dissertations & Theses, ▼c 2019.
500 ▼a Source: Dissertations Abstracts International, Volume: 81-03, Section: A.
500 ▼a Advisor: Mirza, Mansha.
5021 ▼a Thesis (Ph.D.)--University of Illinois at Chicago, 2019.
506 ▼a This item must not be sold to any third party vendors.
520 ▼a Many hospitals have popularized the use of Video Remote Interpreting (VRI), a technology that facilitates communication between healthcare providers and deaf/hard of hearing (DHH) patients in medical settings. The technology utilizes American Sign Language (ASL) interpreters by way of a computer or tablet with a webcam and Internet connection. While VRI provides prompt services for emergency care and is cheaper than in-person interpreting services, there have been several challenges with its use, such as poor connection, limited flexibility to maneuver, or small screen size, which makes it difficult to see ASL interpreters or DHH patients on the screen. To improve VRI services, this study investigated the preferences and priorities of healthcare providers and DHH patients related to VRI and in-person interpreting. The study utilized a mixed methods approach. Data collection included a quantitative online survey for healthcare providers and DHH patients to learn about their preferences regarding VRI versus in-person interpreting, as well as qualitative in-depth interviews with healthcare providers and DHH patients. Findings indicated that both healthcare providers and DHH patients prefer in-person interpreting for critical care to obtain effective communication, translation accuracy, trust-building, and better treatments. Despite their preferences, both groups often end up using VRI due to time demands, budget concerns, limited in-person interpreter availability, and constraints imposed by hospital administration systems.Based on study findings, recommendations for not only improving VRI equipment, and improving healthcare communication with deaf patients include: training healthcare providers for cultural interaction
590 ▼a School code: 0799.
650 4 ▼a Technology education.
650 4 ▼a Speech.
650 4 ▼a Public health.
690 ▼a 0573
690 ▼a 0459
690 ▼a 0710
71020 ▼a University of Illinois at Chicago. ▼b Disability and Human Development.
7730 ▼t Dissertations Abstracts International ▼g 81-03A.
773 ▼t Dissertation Abstract International
790 ▼a 0799
791 ▼a Ph.D.
792 ▼a 2019
793 ▼a English
85640 ▼u http://www.riss.kr/pdu/ddodLink.do?id=T15494590 ▼n KERIS ▼z 이 자료의 원문은 한국교육학술정보원에서 제공합니다.
980 ▼a 202002 ▼f 2020
990 ▼a ***1008102
991 ▼a E-BOOK