CONTENTS Preface ... xi Acknowledgements ... xiii Chapter 1 Introduction ... 1 WHAT IS QUALITY? ... 2 QUALITY CONTROL VERSUS QUALITY ASSURANCE ... 5 THE PURPOSE OF QUALITY PROGRAMS IN SEAFOOD PROCESSING ... 6 MISCONCEPTIONS ABOUT QUALITY PROGRAMS ... 8 QUALITY AND COMPANY PROFITABILITY ... 10 Chapter 2 Organizing for a Quality Program ... 17 FUNCTIONAL RESPONSIBILITIES OF A QlIALITY PROGRAM ... 17 PERSONNEL REQUIREMENTS ... 19 TRAINING OF QUALITY PERSONNEL ... 22 DAILY RESPONSIBILITIES OF A QUALITY ORGANIZATION ... 24 ENSURING QUALITY : PROCESS CONTROL VERSUS PRODUCT CONTROL ... 30 Chapter 3 Finished Product Quality ... 32 TYPES OF REQUIREMENTS ... 32 ENSURING PROPER SPECIFICATION DESIGN AND CONTENT ... 37 Chapter 4 Process Control ... 39 HAZARD ANALYSIS CRITICAL CONTROL POINTS ... 40 INSPECTION/PLANS ... 46 Chapter 5 Raw Material Quality ... 54 INTRINSIC QUALITY OF SEAFOODS ... 54 FISH SPOILAGE ... 58 MAINTAINING RAW MATERIAL QUALITY ... 61 QUALITY ASSESSMENT ... 65 CHEMICAL INDICES OF BACTERIAl SPOILAGE ... 74 Chapter 6 Sanitation ... 77 HYGIENIC PRACTICES ... 78 CLEAN-UP PROCEDURE ... 79 CHLORINATION OF WATER SUPPLIES 87 Chapter 7 Microbiological Indicators and Seafood Processing ... 90 GENERAL CONCEPTS IN MICROBIOLOGY ... 90 BACTERIOLOGICAL INDICATORS OF SEAFOOD PLANT SANITATION AND PRODUCT QUALITY ... 96 Chapter 8 Statistical Quality Control ... 107 DEVELOPMENT OF STATISTICAL QUALITY CONTROL ... 108 QUALITY IMFPROVEMENT - WHAT IS THE CHALLENGE? ... 110 STATISTICAL QUALITY CONTROL ... 113 Chapter 9 Quality Management Information System ... 138 COLLECTION OF DATA ... 139 QUALITY RECORDS ... 140 QUALITY REPORTS ... 141 QUALITY MANUAL ... 142 Chapter 10 Quality Cost Accounting ... 144 PURPOSE ... 145 QUALITY COST SYSTEM DESIGN ... 145 USES OF QUALITY COST INFORMATION ... 148 Chapter 11 Quality Program Implementation ... 153 SYSTEM IMPLEMENTATION ... 153 DEVELOPMENT OF PERSONNEL ... 155 Appendix A Internal Standard Skinless Flounder Fillets 5s ... 157 Appendix B External Standard Fish Inspection Regulations,1969 - Provide of New foundland and Labrador,Canada ... 167 Appendix C Product Specification ... 177 Appendix D Hygienic Practices ... 179 Appendix E Recording Forms Lumpfish Roe Processing ... 191 Appendix F Reporting Forms Lumpfish Roe Processing ... 195 Index ... 201