A Content Analysis of Sell-Side Financial Analyst Company Reports / Gary John Previts, Robert J. Bricker, Thomas R. R ... 7 Highlights of the 25th Annual TTRA Conference Bal Harbour, Florida, June 18-22 / Cindy Dipersio, Gin Hayden, and C. R. Goeldner ... 23 Financial Analysis for Profit-Driven Pricing / Gerald E. Smith and Thomas T. Nagle ... 31 Gaining a Competitive Advantage by Analyzing Aggregate Complaints / John A. Schibrowsky and Richard S. Lapidus ... 45 The Market for Luxury Goods : Income Versus Culture / Benard Dubois and Patrick Duquesne ... 57 Managers' Views on Potential Investment Opportunities / Mark McCarthy, Martha Pointer, David Ricks, and R ... 67 Knowledge of the Firm and the Evolutionary Theory of the Multinational Corporation / Bruce Kogut and Udo Zander ... 73 The Implementation of Relationship Marketing in Commercial Banking / Jean Perrien, Pierre Filiatrault, and Line Ricard ... 95 Strategy as Stretch and Leverage / Gary Hamel and C. K. Prahalad ... 103 Expert Systems Development in Small Business : A Managerial Perspective / Frederic J. Hebert and John H. Bradley ... 113 The Outsourcing Source Book / Michael Winkleman, Dick Dole and Lee Pinkard, Jam ... 125 Consumer Search and Retail Analysis / Harvey J. Miller ... 131 PERSPECTIVE : Cross-Functional Teams : Good Concept, Poor Implementation! / John W. Henke, A. Richard Krachenberg, and Thomas ... 165 Five Common Myths about Consumer Satisfaction Programs / Diane Halstead ... 179 Reactions to Work Assignment as Predictors of Organizational Commitment : The Moderating Effect of Occupational Indentification / L. Alan Witt ... 189 Market Orientation : Antecedents and Consequences / Bernard J. Jaworski and Ajay K. Kohli ... 203 Benchmarking Corporate Governance : The Impact of the Cadbury Code / Pillip Stiles and Bernard Taylor ... 221 Public Policy Issues in the Marketing of Seals of Approval for Food / James T. Bennett and Kevin F. McCrohan ... 233 Bridging the Research Gap Between Industry and Researchers / Gordon D. Taylor, Judy Rogers, and Bruce Stanton ... 253 Corporate Culture, Customer Orientation, and Innovativeness in Japanese firms : a quadrad analysis / Rohit Deshpande, John U. Farley, Frederick E. Webs ... 257 Benefit Dimensions of Midscale Restaurant Chains / Michael S. Morgan ... 273 Why Privatization Is Not Enough / Kevin R. McDonald ... 279 Expatriate Managers' Loyalty to the MNC : Myth or Reality? An Exploratory Study / Moshe Banai and William D. Reisel ... 287 Coping with Organizational Role Stress : Intrinsic Motivational Orientation, Perceived Role Benefits, and Psychological Withdrawal / Susan M. Keaveney and James E. Nelson ... 303 Who Does the Marketing in Retailing? : A Case Study of Organizational Selling Behaviour in a Large Complex Organization / Sandra Hogarth-Scott and Stephen T. Parkinson ... 315 American Female Expatriates and the Civil Rights Act of 1991 : Balancing Legal and Business Interests / Patricia Feltes, Robert K. Robinson, and Ross L. ... 327 Screening New Products for Potential Winners / Robert G. Cooper and Elko J. Kleinschmidt ... 333 CHRAQ News & Reviews : The Three Rs ... 341 Marketing in Romania : The Challenges of the Transition from a Centrally-Planned Economy to a Consumer-oriented Economy / Dana-Nicoleta Lascu, Lalita A. Manrai, and Ajay K ... 343 The Performance Characteristics of Canadian Versus U.K. Exporters in Small and Medium Sized Firms / Paul W. Beamish ... 363 An Investigation Into the Structure of the Purchasing Function of State-Controlled Enterprises / Lambros Laios and Evangelos Xideas ... 381 Richfield's Management : Focusing on the Top Line (Bob Gilbert) ... 391 참고논문 ... 397