Elegant Survivors: Historic Hotel Renovation in Oregon / W. Allison Hart ... 7 Post These Notes / Norton Paley ... 31 Profiling American Bed and Breakfast Accommodations (Robert E. Emerick and Carol A. Emerick) ... 33 A Study of the Ethical Values of Metropolitan and Nonmetropolitan Small Business Owners / Patricia L. Smith and Ellwood F. Oakley Ⅲ ... 39 Business Students' Ethical Perceptions of Retail Situations : A Microcultural Comparison / David J. Burns, Jeffrey K. Fawcett, and John Lana ... 51 Product Liability Cost as a Marketing Tool / Conway Lackman and John Lanasa ... 65 PERSPECTIVE Third-Generation New Product Processes / Robert G. Cooper ... 71 The Industry-specific Basis of the Market Share-Profitability Relationship / J. Martin Fraering and Michael S. Minor ... 83 Integration and Effectiveness of Marketing Information Systems / Markku V. T. S<TET>$\ddot{a}$< ... 95 Control Combinations in Marketing : Conceptual Framework and Empirical Evidence / Bernard J. Jaworski, Vlasis Stathakopoulos, and H ... 111 Thinking and Managing Beyond the Boundaries / T. Quinn Spitzer and Benjamin Tregoe ... 125 Tailored Logistics : The Next Advantage / Joseph B. Fuller, James O'Conor, and Richard Rawl ... 131 Only the Strong / David Willey ... 143 Tourism and Politics : The Implications of the Change in Sovereignty on the Future Development of Hong Kong's Tourism Industry / J. S. Perry Hobson and Goldwyn Ko ... 147 An Exploratory Investigation of Consumer Decision Making in the Service Sector / L. W. Turley and Ronald P. LeBlanc ... 155 Import Sourcing Dynamics : An Integrative Perspective / Paul M. Swamidass ... 163 Small-Business Executive Responses to Accountant Print Ads / David M. Andrus, Richard L. Ott, and Penne Ainswo ... 185 Introduction : Understanding and Managing Loyalty in a Multi-Commitment World / Paula C. Morrow and James C. McElroy ... 195 Organizational Simulation and Information Systems Design : An Operations Level Example / Arundhati Kumar, Peng Si Ow, and Michael J. Priet ... 197 Linking Consumer Behavior Constructs to Internantional Marketing Strategy : A Comment on Wills, Samli, and Jacobs and an Extension / Lyn S. Amine ... 221 Tracking the Evolution of the Services Marketing Literature / Raymond P. Fisk, Stephen W. Brown, and Mary Jo Bi ... 229 Does Telemarketing Have to be Annoying / Penny Lunt ... 273 Comparative Marketing Behaviour of Canadian and Austrian High-tech Exporters / F. H. Rolf Seringhaus ... 277 Major Elements in Entrepreneurial Development in Central Mexico / Earl C. Young and Harold P. Welsch ... 301 The Role Matrix : A Diagnostic Test of Marketing Health / Peter Spillard, Matthew Moriarty, and John Woodth ... 307 Behavior-Based and Outcome-Based Salesforce Control Systems / David W. Cravens, Thomas N. Ingram, Raymond W. La ... 329 The (R)Evolution of the American Woman / Catherine M. Daily ... 343 International Strategy and Environment : An Assessment of the Performance Relationship / Claudio Carpano, James J. Chrisman, and Kendall R ... 349 Environment, Strategy, Structure, and Performance in the Context of Export Activity : An Empirical Study of Taiwanese Manufacturing Firms / Erdener Kaynak and Wellington Kang-yen Kuan ... 367 Mexican Resorts : A Blueprint with an Expiration Data / Hana Ayala ... 384 참고논문 ... 393