CONTENTS Foreword to the first edition ... 7 Acknowledgements ... 10 Introduction ... 11 Part Ⅰ 1. What is Abuse? ... 15 2. Recognizing Abuse ... 28 3, Working with Abuse ... 49 4. Some Basic Facts ... 70 5. What its Like to be Abused ... 81 Part Ⅱ. The Exercises 6. What is Abuse?-The Exercises ... 91 7. Recognizing Abuse-The Exercises ... 99 8. Working with Abuse-The Exercises ... 109 9. Professional Dilemmas ... 117 10. Monday Morning In-tray ... 122 11. Role Play Exercises ... 126 12. The Case Conference ... 136 13. Simulation Exercises ... 152 14. Scenarios ... 164 Bibliography ... 173 Appendix 1. Kent County Council Social Services Department - Practice Guidelines for Dealing with Elder Abuse ... 175 Appendix 2. London Borough of Enfield - Notes of Guidance (Practice and Procedure) Abuse of Vulnerable Adults ... 184 Appendix 3. A Bodychart ... 197 Index ... 199