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CONTENTS
PART ONE Basics : The Meaning of Outcomes in Todays Health Care Environment
1 Sustainable Partnerships : The Journey Toward Health Care Integration, / TIM PORTER-OGRADY ... 2
2 Managed C...
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CONTENTS
PART ONE Basics : The Meaning of Outcomes in Todays Health Care Environment
1 Sustainable Partnerships : The Journey Toward Health Care Integration, / TIM PORTER-OGRADY ... 2
2 Managed Care : The Driving Force for Case Management, / CONSTANCE S. BURGESS ... 12
3 Consumer Voice : From Whimper to Roar, / LINDA F. GOLODNER ... 20
4 The Ethics of Case Management : The Quality/Cost Conundrum, / Sr. CAROL TAYLOR ; ROBERT J. BARNET ... 27
5 Nursing-Sensitive Patient Outcomes : Development and Importance for Use in Assessing Health Care Effetiveness, / MARION JOHNSON ; MERIDDEAN L. MAAS ... 37
6 The Economic and Financial Implications of Case Management, / JUDITH LLOYD STORFJELL ; STEPHEN JESSUP ... 49
7 Zen Leadership in a Time of Rapid Change, / JANE W. SWANSON ... 55
8 Transformational Leadership in a Changing World, / SUSAN C. FRY ... 66
9 The Role of Health Care Philanthropy in Community Health Outcomes, / ELIZABETH LUNA MOURNING ... 73
PART TWO New Roles : Restructuring the System
10 Emerging Competencies for Nurse Case Managers : Blending the Strengths from the Past, / MARY H. MUNDT ; ELAINE L. COHEN ... 86
11 The Health Action Model : Academias Partnership with the Community, / SANDRA SCHMIDT BUNKERS ; MARGOT L. NELSON ; CHERY ... 92
12 Clinical Nurse Specialists in Clinical Case Management : Evolution of a Model in a Large Tertiary Medical Center, / DEBORAH B. MANGAN ; BONNIE L. CLOSSON ; JANICE L. ... 101
13 Mental Health Nursing and Case Management in Great Britain, / BEN THOMAS ; KARINA LOVELL ... 112
14 The Broker Model of Case Management, / ROBERTA M. CONTI ... 122
15 Carondelet/Santa Cruz Parish Nurse Program : The Church as a Place of Healing, / BELINDA J. ACOSTA ; DELMA B. HUGGINS ; ISELA LUNA ... 132
16 New Roles in Building Healthier Communities : Relationship-Centered Care, / ELAINE R. COLVIN ; RANDI FRIEDL ; JULIE MacDONALD ... 143
17 Longitudinal Profiling : A Differentiated Community Nursing Model, / GWENNETH A. JENSEN ; JoELLEN GOERTZ KOERNER ... 152
18 The Changing Environment for Outcomes Management : Which Way to Go, / MARITA MacKINNON SCHIFALACQUA ; VICKI M. GEORGE ... 162
19 Future Collaborative Partners in Health Care Delivery / PHYLLIS E. ETHRIDGE ... 171
20 Leading the Change One Step at a Time, / PAM L. BROMLEY ; KAY W. GARCIA ... 177
21 Practice Innovations in Academic Nursing : Targeting Outcomes, / MADELINE WAKE ; WARY ANN LOUGH ; CHRISTINE R. SHA ... 186
PART THREE New Rules : Parameters of the Playing Field
22 Redefining Quality : Designing New Partnerships for Consumers and Providers, / TONI C. SMITH ; ANN MARIE T. BROOKS ... 198
23 Interdisciplinary Collaborative Team Practice in Managed Care : The Provider Perspective, / VIVIEN DE BACK ... 207
24 Promoting Self-Management of Chronic Illness : Possibilities for Outcome Evaluation of Case Management, / MARILYN J. RANTZ ; JILL SCOTT ... 215
25 Automated Outcomes Management : Criteria for Selection of Information Systems, / ROY L. SIMPSON ... 226
26 An Integrated Electronic Assessment Process : From Concept to Application, / KAREN A. PRUSSING ... 235
27 Computers Across the Continuum, / ALICE P. WEYDT ; LINDA HERTZ ; LAURIE FRAHM ; JUL ... 244
28 Cost and Quality : Joint Imperatives for Case-Managed Care, / ANN VAN SLYCK ; DEBORAH CRIST-GRUNDMAN ... 252
29 Managed Care : Legal and Policy Issues, / ELLEN K. MURPHY ... 256
30 Healthy Workers - Healthy Business : Understanding and Managing the Correlation Within the Arena of Alternative Medicine, / NANCY N. BOYER ... 268
RART FOUR New Relationships : The Power of Partnering
31 Huduma Kwa Wagonjwa : An African Perspective on Case Management, / KAREN A. IVANTIC-DOUCETTE ; Sr. GENOVEFA MAASHAO ... 276
32 Community Intervention and Partnership, / MARJORIE K. JAMIESON ... 286
33 Case Management : A Strategy to Achieve Reform in Australias Public Health Care Delivery System, / MAGGIE L. BRECKON ; BERNADETTE M. BRENNAN ... 296
34 Achieving Family Health and Cost-Containment Outcomes : Innovation in the New Zealand Health Sector Reforms, / MERIAN LITCHFIELD ; MAUREEN LAWS ... 306
35 Value-Added Outcomes : Featuring a Professional Nursing Practice Model, / MARY KAY KOHLES ; WILLIAM G. BAKER Jr ; PAM COWAR ... 317
36 The Ethics of Case Management : Communication Challenges, / ROBERT J. BARNET ; Sr. CAROL TAYLOR ... 328
37 Sustaining Therapeutic Alliances Through the Community Nursing Organization, / GRACE McCORMACK DALY ... 339
38 New Partnerships in the Integrated Environment : The Brookwood Experience, / JEAN NEWSOME ; DEREK T. SPELLMAN ; GLENDA ETHRIDG ... 346
39 Case Management by Design : New Roles in Acute Care, / SHARON MASS ; ELIZABETH JOHNSON ; CAROLYN E. AYDI ... 357
40 Outcomes of Academic and Service Partnership, / MARJORIE PECK ; JON D. CHRISTENSEN ; DONNA FOSBIN ... 372
41 Haircuts and Health Promotion : A Community-Based Curriculum in a Baccalaureate Nursing Program, / BERNARDINE M. LACEY ; JEWEL MOSELEY-HOWARD ... 379
42 Medicine, Nursing, and Public Health : Partnering to Improve the Communitys Health, / SHEILA A. RYAN ; JANE MARIE KIRSCHLING ; RICHARD ... 384
43 The Best of Both Worlds : An Academic and Business Partnership in Nursing Case Management, / PATRICIA CHIVERTON ; PATRICIA HINTON WALKER ; PAT ... 389
44 Bridging the Gap : Collaborative Partnerships Between Academia and Service, / JUDITH PAPENHAUSEN ; CAROL BRADLEY ELEANOR G. FER ... 400
45 Discovering Outcomes of a Wellness-Promotion Program Utilizing the Kaseman Evaluation Model, / DEBORA S. SNARR ; LISA M. ZERULL ; DIANNE F. KASE ... 412
Epiloge / MARGARET M. MURPHY ... 428
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