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Advanced interviewing techniques : proven strategies for law enforcement, military, and security personnel Third edition
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| 자료유형 | 단행본 |
|---|---|
| 서명/저자사항 | Advanced interviewing techniques : proven strategies for law enforcement, military, and security personnel/ by John R. Schafer, Ph. D. and Joe Navarro, M.A. |
| 개인저자 | Schafer, John R.,1954- author. Navarro, Joe,1953- author, |
| 판사항 | Third edition. |
| 형태사항 | 1 online resource (xix, 195 pages) : illustrations. |
| 기타형태 저록 | Print version: Schafer, John R., 1954- Advanced interviewing techniques. Third edition. Springfield, Illinois : Charles C Thomas, Publisher, [2016] 9780398091231 |
| ISBN | 9780398091248 0398091242 |
| 서지주기 | Includes bibliographical references (pages 177-184) and index (pages 185-195). |
| 내용주기 | PREFACE; INTRODUCTION; CONTENTS; Chapter 1 -- Planning the Interview; Selecting the Interviewer; Number of Interviewers; The Advantages of a Second Interviewer; Using the Second Interviewer to Test for Veracity; Age of the Interviewer; Gender of the Interviewer(s); Interview Objectives; The Interview as Theater; Time of Day to Conduct an Interview; Note Taking; The Learning Curve; Chapter 2 -- The Interview Setting; Physical Space; Obstacles; Chair Placement within a Room; Chair Configuration; Chair Configuration to Gain Cooperation; Chair Configuration to Reward or Reprimand. Chair Configuration to Assess AnxietyChair Configuration to Maximize Reading Nonverbal Cues; Chair Placement for a Second Interviewer; Chair Placement for a Third Party; Chapter 3 -- Props; File Cabinets; Documents; Case Files; Security Camera; Photographs; A Coconspirator; Chapter 4 -- Assessing the Interviewee; Social Indices; Desk Configurations; Age; Drug-dependent Persons; Personality Disorders and Mental Illness; Chapter 5 -- Establishing Dominance; I. The Controlled Interview Environment; Controlling Time; Controlling Space; The Last Person Standing; Refreshments; Principle of Reciprocity. Predisposition to Talk Over FoodControlling the Interview Agenda; Controlling the Interview Pace; Establish a Parent/Child Relationship; II. Uncontrolled Interview Environments; Seating Arrangements; Chair Selection; Repositioning Furniture; The Last Person Standing; Fully Occupy the Furniture; Invading Private Office Space; Usurping Space; Controlling Time; Chapter 6 -- Rapport; I. Building Rapport; Smiling; The Eyebrow Flash; The Head Tilt; Names and Formal Titles; Conversational Encouragers; Cross Matching; Mirroring Language; Determining Dominant Language Medium; Mirror Dress; Touching. Ask a FavorFlattery; Allow People to Flatter Themselves; Self-Disclosure; Building Rapport with Victims; Secondary Victimization; II. Testing for Rapport; Mirroring Gestures; Head Tilting; Open Posture; Breathing; Barriers; Setting Rapport Traps; Arrestee's Psychological Time Line; Chapter 7 -- Miranda Warnings; Perception of Control; Do You Think I Need a Lawyer?; Miranda Waiver; Chapter 8 -- Detecting Deception; A Two-Stage Process; Guilty Knowledge or Guilty Action; Truth Forms a Comprehensive Whole; Liars Described; Detection Apprehension; But I Told You the Truth; Barriers. The Four-Domain Model of Detecting Deception21. Comfort/Discomfort; 2. Emphasis; 3. Synchrony; 4. Perception Management; Summary of the Four Domain Model of Deception; Chapter 9 -- Nonverbal Behavior; Proxemics; Territorial Displays; Sitting Displays; Stance; Staring; Posture; Attire; Eye Blocking; Eyes; Eyelid Flutter; Eye Rolling; Eye Blink; Eye Pointing; Lips; Mouth Quiver; Throat Clearing; Facial Touching; Hand to Neck; Hand to Cheek; Hand to Chest; Suprasternal Notch; Palms Up; Interlaced Fingers; Partial Smiles; Arm Block; Hand on Armrests; Illustrators; Pacifying Gestures. |
| 요약 | "This expanded and updated third edition continues to emphasize interviewing skills that are critical for solving criminal investigations, obtaining information, and developing intelligence. Designed as a quick reference guide with an enhanced outline format, the book contains an extended Table of Contents for easy reference, reading, and comprehension. The reader is quickly immersed into the dynamic (3z (Btheater of the interview, (3y (Bexploring methods and techniques that enhance the interview process and increase the probability of a successful outcome. Material from this book is drawn from numerous sources, including formal interviewing models and decades of social and psychological research, as well as the authors' over fifty years of combined law enforcement experience. Chapter topics include planning for the interview, the interview setting, props, assessing the interviewee, establishing dominance, rapport, Miranda warnings, detecting deception, nonverbal behavior, verbal clues to deception, the interviewing tool box, the anger cycle, breaking the impasse and other problems, and the end game. This book contains the latest verbal and nonverbal techniques when interviewees are lying or concealing information, and builds on interviewers' communication skills thus expanding their repertoire of interviewing techniques. While law enforcement, military, and intelligence personnel are the primary beneficiaries of this book, attorneys, human resource professionals, and anyone who makes inquiries of others on a daily basis will also find this book a useful resource." |
| 일반주제명 | Police questioning. Military interrogation. Military interrogation. BUSINESS & ECONOMICS --Infrastructure. SOCIAL SCIENCE --General. Military interrogation. Police questioning. |
| 언어 | 영어 |
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