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Leadership in the eye of the storm : putting your people first in a crisis

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서명/저자사항Leadership in the eye of the storm : putting your people first in a crisis/ Bill Tibbo.
개인저자Tibbo, Bill,1960- author.
형태사항1 online resource.
기타형태 저록Print version: 9781442649941 1442649941
ISBN9781442621831
1442621834
9781442621848
1442621842


서지주기Includes bibliographical references and index.
내용주기Cover ; Copyright page ; Contents; Acknowledgments; Part 1: People-Focused Crisis Leadership; 1. Introduction; 2. Someone to Watch Over Me: The Centrality of Leadership; 3. My Human Being Trumps Your Employee: The Essential Role of Emotion; 4. Calm and Connected: The Importance of Continuous Communication; Part 2: The Stages of Crisis Response; 5. Four Leadership Profiles; 6. Stage One: Anticipating the Storm; 7. Stage Two: In the Eye of the Storm; 8. Stage Three: After the Wind Dies Down; 9. Stage Four: When the Quiet Finally Comes; Part 3: Leadership Lessons; 10. Lessons for the Daily Storm.
11. Enduring Leadership LessonsNotes; Index.
요약"Corporations need great leaders--particularly during times of distress and crisis. Shareholders, employees, and longtime customers all experience firsthand the disastrous effects poor leadership can have on the human side of the business equation. Leadership in the Eye of the Storm is a practical and inspirational guide that helps professionals create opportunity out of chaos. The book's insights are gleaned from the real life experiences of four North American profiled leaders who successfully navigated through the epicenter of their own storms by focusing first on the needs of their employees and families, and then the needs of their organizations. Events discussed include the 9/11 attacks, Hurricane Katrina, and the SARS outbreak. Tibbo offers a framework emerging from these narratives that enable future leaders to identify and cultivate the skills and behaviours required to not only meet the challenges but seize the opportunities that arise in times of chaos."--
해제Provided by publisher.
일반주제명Crisis management.
Leadership.
Industrial management.
Organizational behavior.
BUSINESS & ECONOMICS --Industrial Management.
BUSINESS & ECONOMICS --Management.
BUSINESS & ECONOMICS --Management Science.
BUSINESS & ECONOMICS --Organizational Behavior.
Crisis management.
Industrial management.
Leadership.
Organizational behavior.
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