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Hard-won wisdom : true stories from the management trenches
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| 자료유형 | 단행본 |
|---|---|
| 서명/저자사항 | Hard-won wisdom : true stories from the management trenches/ Jathan Janove. |
| 개인저자 | Janove, Jathan,1958- author. |
| 형태사항 | 1 online resource (xviii, 221 pages). |
| 기타형태 저록 | Print version: Janove, Jathan, 1958- Hard-won wisdom. New York : AMACOM, 2017 9780814437773 |
| ISBN | 9780814437803 081443780X |
| 내용주기 | Preface -- Employee engagement -- Employee selection -- Performance management -- Discipline and discharge -- Harrassment and bullying -- Conflict resolution -- Stopping problems before they start. |
| 요약 | These sometimes funny, always cautionary tales reinforce crucial lessons for managers. From failing to give feedback and withholding key information to exercising poor judgment and making faulty assumptions, every story highlights the role management plays in exacerbating (or easing) trouble. And each story suggests simple strategies to turn the situation around. The memorable lessons help managers motivate underachievers, defuse angry employees, discipline without inviting legal action-and handle every tricky-people issue they simply can't avoid. |
| 일반주제명 | Supervision of employees. Problem solving. Employees --Rating of. BUSINESS & ECONOMICS --Industrial Management. BUSINESS & ECONOMICS --Management. BUSINESS & ECONOMICS --Management Science. BUSINESS & ECONOMICS --Organizational Behavior. Employees --Rating of. Problem solving. Supervision of employees. |
| 언어 | 영어 |
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