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Three Essays on the Employee Engagement Construct: Exploring the Role of the External Environment, and Its Efficacy in the U.S. Federal Government

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서명/저자사항Three Essays on the Employee Engagement Construct: Exploring the Role of the External Environment, and Its Efficacy in the U.S. Federal Government.
개인저자Hameduddin, Taha.
단체저자명Indiana University. Public Affairs.
발행사항[S.l.]: Indiana University., 2019.
발행사항Ann Arbor: ProQuest Dissertations & Theses, 2019.
형태사항157 p.
기본자료 저록Dissertations Abstracts International 81-03A.
Dissertation Abstract International
ISBN9781085733274
학위논문주기Thesis (Ph.D.)--Indiana University, 2019.
일반주기 Source: Dissertations Abstracts International, Volume: 81-03, Section: A.
Advisor: Fernandez, Sergio.
이용제한사항This item must not be sold to any third party vendors.
요약Public administration scholars have long observed administrative reform as a perennial feature of U.S. Public Administration, and established public management research has demonstrated that public and private organizations differ with respect to the influence of the external organizational environment. However, there is little evidence testing the efficacy of administrative reform efforts on the one hand, and linking external influences to individual employee attitudes and behavior on the other hand. This dissertation examines a prominent reform effort currently underway in the U.S. federal government, i.e. Employee Engagement, and its relationship with the external organizational environment. Chapter 1 of this dissertation introduces the main theoretical background and motivation that informs the rest of the study. In Chapter 2, I examine the emergence of employee engagement as a prominent reform effort in the U.S. federal government, and empirically test the contention that scores on the U.S. Office of Personnel Management's Employee Engagement Index (EEI) relate to higher levels of performance. The findings suggest that, while the EEI taps into managerial engagement rather than psychological engagement, scores on this index are indeed related to organizational performance. In Chapter 3, I use social identity theory to investigate how employee images of the external environment influence their own levels of engagement, finding that organizational images do matter how employees feel about their workplace, but in opposite directions. In Chapter 4, I extend this line of thinking further and link perceptions of political support and organizational images with media representation of U.S. federal agencies. The findings of this chapter suggest that U.S. federal employees do pay attention to how their organizations are represented in the external environment, and that it affects their levels of engagement. Lastly, Chapter 5 summarizes the findings, explicates the theoretical and practical contributions of the dissertation, and suggests avenues for future research.
일반주제명Public administration.
Management.
Political science.
언어영어
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