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"Hey Google, Do Unicorns Exist?": Children Finding Answers through Conversational Agents
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| 자료유형 | 학위논문 |
|---|---|
| 서명/저자사항 | "Hey Google, Do Unicorns Exist?": Children Finding Answers through Conversational Agents. |
| 개인저자 | Lovato, Silvia B. |
| 단체저자명 | Northwestern University. Communication Studies. |
| 발행사항 | [S.l.]: Northwestern University., 2019. |
| 발행사항 | Ann Arbor: ProQuest Dissertations & Theses, 2019. |
| 형태사항 | 127 p. |
| 기본자료 저록 | Dissertations Abstracts International 81-02B. Dissertation Abstract International |
| ISBN | 9781085601344 |
| 학위논문주기 | Thesis (Ph.D.)--Northwestern University, 2019. |
| 일반주기 |
Source: Dissertations Abstracts International, Volume: 81-02, Section: B.
Advisor: Wartella, Ellen . |
| 이용제한사항 | This item must not be sold to any third party vendors.This item must not be sold to any third party vendors. |
| 요약 | Children are known to be curious and persistent question-askers. The pervasiveness of voice interfaces represents an opportunity for children who are still learning to read and write to independently search the Internet by directing questions at conversational agents such as Amazon's Alexa, Apple's Siri, and the Google Assistant. However, little research exists on how children's use of these agents and children's conceptual understanding of them. Through a two-week, in-home deployment involving 40 families (children aged 5-8 and their parents), this study offers a description of how early elementary school-aged children ask questions of a conversational agent (the Google Assistant). Through analysis of the usage logs associated with the smart speakers, I report on how often children's questions are transcribed correctly by the technology, how often they receive an answer addressing their question and which questions children choose to ask the conversational agent. Based on log data supplemented by interviews before and after the deployment, I discuss challenges in use and children's perceptions of the technology. Although about 90% of children's questions are transcribed correctly, the system only offers answers that address the questions about half of the time. Most of children's questions are about topics related to culture and science, demonstrating that children choose to use this technology to ask about the world around them. I offer directions for future research and considerations for the design of voice-based conversational agents that aim to support young children's question-asking behavior and subsequent development. |
| 일반주제명 | Communication. Information science. Developmental psychology. |
| 언어 | 영어 |
| 바로가기 | 
: 이 자료의 원문은 한국교육학술정보원에서 제공합니다. |
