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서명/저자사항Mindful listening/ [Harvard Business Review Press].
단체저자명Harvard Business Review Press
발행사항Boston, Massachusetts: Harvard Business Review Press, 2019.
형태사항ix, 138 p.; 18 cm.
총서사항HBR emotional intelligence series
표지표제Emotional intelligence mindful listening
ISBN9781633696679:
서지주기Includes bibliographical references and index.
내용주기What great listeners actually do: they amplify, energize, and clarify your thinking / by Jack Zenger and Joseph Folkman -- What gets in the way of listening: break down your internal barriers / by Amy Jen Su and Muriel Maignan Wilkins -- Listening to people: how your emotions affect what you hear / by Ralph G. Nichols and Leonard A. Stevens -- Ways leaders can listen with more empathy: see things from their point of view / by Christine M. Riordan -- If you aspire to be a great leader, be present: be mindful of where your attention is / by Rasmus Hougaard and Jacqueline Carter -- Become a better listener: help others share at a deeper level: an interview with Nark Goulston / by Sarah Green Carmichael -- To change someone's mind, stop talking and listen: put your convictions aside and learn what motivates others / by Nilofer Merchant -- Defusing an emotionally charged conversation with a colleague: nurture the relationship when listening isn't enough / by Ron Friedman -- The power of listening in helping people change: hear out your employees before giving feedback / by Guy Itzchakov and Avraham N. (Avi) Kluger -- When you're the person your colleagues always vent to: are your productivity and mental health at risk? / by Sandra L. Robinson and Kira Schabram -- Managing the critical voices inside your head: when to listen to your inner critic - and when not to / by Peter Bregman.
일반주제명Listening.
Mindfulness (Psychology).
Listening comprehension.
Emotional intelligence.
Communication in management.
Leadership.
Industrial management.
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