1 |
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Leadership and policy deployment : the backbone of TQM:
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Oakland,John
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Routledge
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Total Quality Management & Business Excellence
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2011
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2 |
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Six Sigma and TQM in Taiwan: An empirical study of discriminate analysis:
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Cheng, Jung-Lang
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Routledge
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Total Quality Management & Business Excellence
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2009
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3 |
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Implementing TQM in healthcare: The critical leadership traits:
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Nwabueze, Uche
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Routledge
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Total Quality Management & Business Excellence
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2011
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4 |
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TQM and organisational culture: How do they link?:
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Green, Trevor J.
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Routledge
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Total Quality Management & Business Excellence
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2012
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5 |
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Absence of TQM across the fuel supply chain: quality failure-associated costs:
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Liapis,Nikolaos Theodorou,Dimitrios Zannikos,Fanourios
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Routledge
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Total Quality Management & Business Excellence
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2013
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6 |
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TQM과 체험적 훈련
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김정섭
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한국품질경영학회
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품질 경영 학회지
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1998
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7 |
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TQM과 조직관리:
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김광점
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한국병원경영학회
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학술대회 연제집(한국병원경영학회)
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2007
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8 |
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Do TQM principles need to change? learning from a comparison to google inc.:
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Steiber,Annika Alange,Sverker
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Routledge
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Total Quality Management & Business Excellence
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2013
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9 |
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Workforce Cultural Factors in TQM/CQI Implementaiton in Hospitals
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Ziaul Huq;Thomas N.Martin
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An Aspen Publication
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Health Care Management Review
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2000
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10 |
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The TQM extension: Total customer relationship management:
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Su, Chun-Hsien,Tsai, August,Hsu, Chu-Ling
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Routledge
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Total Quality Management & Business Excellence
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2010
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