상세정보
Export to Refworks부가기능
Leading the unleadable : how to manage mavericks, cynics, divas and other difficult people
상세 프로파일
| 자료유형 | 단행본 |
|---|---|
| 서명/저자사항 | Leading the unleadable : how to manage mavericks, cynics, divas and other difficult people/ by Alan Willett. |
| 개인저자 | Willett, Alan,author. |
| 형태사항 | 1 online resource. |
| 기타형태 저록 | Print version: Willett, Alan. Leading the unleadable. New York, NY : AMACOM, [2016] 9780814437605 |
| ISBN | 9780814437612 0814437613 |
| 내용주기 | Cover; CONTENTS; PREFACE; PART 1 THE CALL TO EXCEPTIONAL LEADERSHIP; 1. The Leadership Crisis Point; 2. Accept the Call of Exceptional Leadership; 3. The Mindset to Lead the Unleadable; PART 2 THE LEADER IN ACTION: SPOTTING TROUBLE, DEALING WITH TROUBLE; 4. Fine-Tune Your Radar for Trouble; 5. Take Action: Transforming the Troublesome; 6. Follow Through: A Bridge to Enduring Improvement; 7. Decision Time: Remove or Improve?; PART 3 THE LEADER IN ACTION: PREVENTING TROUBLE; 8. The Need for Mountains; 9. Set Expectations of Excellence; 10. Expecting Excellence Every Day. 11. Exceptional Starts Lead to Exceptional ResultsPART 4 LEADING LEADERS; 12. Lead Leaders: Growing Proven Ability; 13. Leader, Lead Thyself: Exceptional Self-Leadership; 14. Closing Notes on Transforming the Troublesome to the Tremendous; INDEX. |
| 요약 | Whether it comes from direct reports or people above, outbursts, irrational demands, griping, and other disruptions need to be dealt with-and it's your responsibility to do it. Leading the Unleadable turns this dreaded chore into a straight forward process that gently, yet effectively, improves behaviors. Written by an insider in the tech industry, where personality issues routinely wreck projects, the book reveals a core truth: most people actually want to contribute results, not cause headaches. Once you realize the potential for change, the book's simple steps, examples, and scripts explain. |
| 일반주제명 | Leadership. Problem employees. Interpersonal conflict. Conflict management. Management. Leadership. Personnel Management. Interprofessional Relations. BUSINESS & ECONOMICS --Industrial Management. BUSINESS & ECONOMICS --Management. BUSINESS & ECONOMICS --Management Science. BUSINESS & ECONOMICS --Organizational Behavior. Conflict management. Interpersonal conflict. Leadership. Management. Problem employees. |
| 언어 | 영어 |
| 바로가기 |  |
