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Professional services leadership handbook : how to lead a professional services firm in a new age of competitive disruption 1st Edition

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서명/저자사항Professional services leadership handbook : how to lead a professional services firm in a new age of competitive disruption/ Nigel Clark, Ben Kent, Alastair Beddow and Adrian Furner.
개인저자Clark, Nigel,author.
Kent, Ben,author,
Beddow, Alastair,author,
판사항1st Edition.
형태사항1 online resource.
기타형태 저록Print version: Clark, Nigel, author. Professional services leadership handbook 1st Edition. New York : Kogan Page Ltd, [2017] 9780749477349
ISBN9780749477356
0749477350

일반주기 Includes index.
내용주기Preface -- Acknowledgements -- Introduction: leading professional services firms in a new age of competitive disruption -- Business leadership -- Vision : how to create and implement a robust strategic plan -- Innovation : how to reap the benefits of innovation in your firm -- Performance : how to improve the profitability of client engagements -- Client leadership -- Understanding : how to stay attuned to the changing needs of your clients and markets -- Connecting : how to foster a client-focused culture in your firm -- Sales : how to improve your firm's client-development success -- People leadership -- "Future-fit" : how to foster a commercial mindset in your firm -- Motivate and collaborate : how to create high-performing teams -- Performance : how to establish a culture of continuous improvement -- Self leadership -- Forward reflection : how to assess your leadership potential -- Capability : how to develop the skills, competencies and experiences to be a successful leader -- Balance : how to succeed as a leader without burning out -- Conclusion: put these leadership lessons into action -- Index.
요약Understand the challenges facing professional services firms and learn how to respond and take action to ensure a successful future with this practical guide to leadership.
일반주제명Service industries --Management.
Professions --Marketing.
Leadership.
Leadership.
Professions --Marketing.
Service industries --Management.
BUSINESS & ECONOMICS / Industrial Management
BUSINESS & ECONOMICS / Management
BUSINESS & ECONOMICS / Management Science
BUSINESS & ECONOMICS / Organizational Behavior
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